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Privacy & Policy

Home / Privacy Policy
Your Data, Protected

Our Commitment to Privacy

This Privacy Policy explains how LYNX TECH & MEDIA LIMITED collects, uses, protects, and processes personal information across our website, software products, and professional services. We apply privacy-by-design principles to everything we build.

ISO 27001 Aligned GDPR / CCPA Compliant Privacy by Design Last updated: August 1, 2026

Zero-Trust Architecture

Least-privilege access and end-to-end encryption across every product.

Cross-Border Compliance

Data transfer safeguards aligned with international privacy frameworks.

Data Minimization

We only collect what is genuinely required to deliver our services.

Third-Party Vetted

Every subprocessor is bound by strict data processing agreements.

On this page

  • 1. Scope & Applicability
  • 2. Information We Collect
  • 3. Lawful Basis
  • 4. Data Sharing
  • 5. Security & Response
  • 6. Your Rights
  • 7. Cookies
  • 8. Data Retention
  • 9. AI & Automation
  • 10. International Transfers
  • 11. Contact Us

1. Scope & Applicability

This Privacy Policy applies to all products, software applications, mobile apps, SaaS platforms, IoT devices, CCTV solutions, and professional services developed or operated by LYNX TECH & MEDIA LIMITED. Whether you are a client, end-user, website visitor, or partner, this Policy governs how we handle your data.

This policy covers the website at lynxtechmedia.com and all related platforms operated by LYNX TECH & MEDIA LIMITED.
  • Custom Software & SaaS Platforms
  • Mobile & Web Applications
  • IT Support & Managed Services
  • CCTV & Security Solutions
  • Media Production & Branding

2. Information We Collect

  • Identifiers: Name, email address, phone number, billing address, and government IDs (for regulated industries).
  • Account Credentials: Usernames, hashed passwords, MFA tokens, and API keys (always stored encrypted).
  • Usage & Telemetry: Log data, feature interactions, and performance metrics.
  • Device Data: IP addresses, device fingerprints, and geolocation (with consent where required).
  • Content: Support chats, uploaded files, and surveillance footage (CCTV systems).
  • Enquiry Data: Information submitted through our website contact and consultation forms.

3. Lawful Basis for Processing

  • Contractual Necessity: To deliver the services you requested.
  • Legitimate Interests: Security, fraud prevention, analytics, and direct marketing (opt-out always available).
  • Legal Compliance: KYC requirements, tax reporting, and breach notifications.
  • Consent: For marketing cookies and sensitive data processing — revocable at any time.
For enterprise clients, we act as a data processor under their instructions. For our own products and services, we act as the data controller.

4. Data Sharing & Subprocessors

We never sell your personal data. We only share information:

  • With trusted subprocessors (cloud hosting, CRM, and support tools) bound by data processing agreements.
  • When required by law or to protect our legal rights.
  • In the event of a merger or acquisition, with continued protection of your data.

5. Security & Incident Response

We implement industry-standard protections, including AES-256 encryption at rest, TLS 1.3 in transit, secure key management, 24/7 monitoring, regular penetration testing, and mandatory multi-factor authentication for staff. In the unlikely event of a breach, we notify affected parties within 72 hours.

6. Your Privacy Rights

  • Right to Access, Rectification, Erasure, Restriction, Objection, and Portability.
  • Right to withdraw consent at any time.
  • To exercise any of these rights, email info@lynxtechmedia.com. We respond within 30 days.

7. Cookies & Tracking

We use necessary, analytics, and functional cookies to keep the website secure and improve your experience. Marketing cookies are only used with your consent. You can manage or disable cookies at any time through your browser settings or our cookie manager.

8. Data Retention

We retain data only as long as necessary: for the duration of your contract, to satisfy legal requirements, or until pending disputes are resolved. After that, data is securely deleted or anonymized.

9. AI & Automated Decision-Making

Where our products use automation or AI, we maintain human oversight and provide the right to explanation for significant automated decisions. We do not use your personal data to train models without appropriate safeguards.

10. International Data Transfers

If personal data is transferred across borders, we use recognized safeguards (such as standard contractual clauses) and complete transfer impact assessments to ensure your information remains protected.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, our team is here to help.

Privacy & Data Enquiries

info@lynxtechmedia.com
support@lynxtechmedia.com
lynxtechmedia.com
Version 4.0 — Last Updated: August 1, 2026

Have a question about your data?

Our team is happy to explain exactly how your information is collected, used, and protected.

Contact Us
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