Security Policy

1. Our Commitment

At LYNX TECH & MEDIA LIMITED, we treat the security and confidentiality of client data as a top priority. We implement organisational and technical safeguards to protect the confidentiality, integrity, and availability of information entrusted to us.

2. Data Protection

Personal and business data collected through our website and services is processed in accordance with our Privacy Policy and applicable data protection laws of Malawi.

• Data is stored on secure servers with restricted access.
• Transmissions are encrypted in transit using industry-standard TLS.
• Sensitive information is never shared with third parties without consent or legal obligation.

3. Infrastructure Security

Our platforms are built and maintained using recognised secure development practices:

• Prepared statements and input validation to prevent SQL injection and XSS.
• Encrypted credentials and password hashing for all administrative accounts.
• Strictly controlled file-upload validation and directory traversal protection.
• Secure HTTP headers and configuration hardening on production servers.

4. Access Control

Access to administrative systems and client data is limited to authorised personnel only.

• Role-based permissions separate administrators, editors, and support staff.
• Sessions expire automatically after periods of inactivity.
• Admin endpoints require authenticated sessions; public read endpoints expose only published content.

5. Incident Response

We maintain an incident response plan to detect, contain, and remediate security events. In the event of a data breach affecting your personal information, we will notify affected parties and relevant authorities as required by law.

6. Monitoring & Testing

We continuously monitor our systems for unusual activity and perform periodic security reviews and penetration-style testing on our web properties to identify and resolve vulnerabilities.

7. Compliance & Reporting

We encourage responsible disclosure of security vulnerabilities. To report a security concern, please contact our security team directly. We respond to all reports promptly.

8. Contact

For security questions or to report a vulnerability, contact: support@lynxtechmedia.com.

Last Updated: July 31, 2026